Business

Danielle Jones-Derricks Bus 110-N02 November 11, 2012 M2 Reflective Writing Assignment Customer intractable merchandise is the makeup of marketing to the great unwashed who are interested in a specific item, avail, installation, etc. Customer goaded markets urinate to deal with installations much(prenominal) as the story in the mod York generation titled Doing the Math on Disappointed Customers. This overcome man, and client, could subscribe had a rattling powerful word of convey advertisement to share with others for this attach to that completed the shine travel up in his garage as he was so very pleased with the work and would have told many people. And those people would have told others which probably ended up in at least $10,000 worth of lost sales for this company, all because the company was not node drive profuse to keep their real customer happy. It would have cost the fraternity all of $15-$20 to transmit him a product that could have resol ved the worry for the customer. When in actuality the company should have been customer driven enough to exclusively fix the very small area of disaster. kind of the Company has lost out on a replication customer and watchting any word of mouth customers from this customers word of mouth.

The man who wrote the article in the New York clock about the unhappy customer with the gloss company who did such a great job on his garage deck seems as though he operates his business to succeed in having good morals and ethics by doing what needs be, in a reasonable manner, to keep a customer happy. Companies that cha nce event special benefits and Installation! s must have customer driven marketing to succeed. I have had many experiences that have reflected the number of whether or not I shop at a particular store or not. I have been on the job(p) Customer Service for over a decade and I know enough to know that the customer is always right. I know enough to know that the level of customer service these days from our local grocery stores to our utility companies to...If you want to live a full essay, order it on our website: OrderCustomPaper.com

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